EmergencyDo this first
Your site has been hacked
The first hour, in order. Written to stop the cleanup that removes the damage and leaves the way in open.
Fix it yourself, step by step
Walkthroughs for the jobs that actually come up: an update that broke the site, a hack you need to clean up, a host you need to move away from. Written so you can follow along without a developer. If you would rather not, that is what we are for.
Step-by-step walkthroughs
Each one is a real situation, worked through in order.
EmergencyRecovery
Google has flagged your site
What the warning means, why it appears, and the steps to get it lifted.
UpdatesBefore you click
Update a plugin without breaking things
The order that keeps a routine update from taking down your checkout.
UpdatesWhen it goes wrong
Roll back a bad update
How to put the site back the way it was, and what to check before you try again.
HostingMigration
Move hosts without losing the site
Backups, testing and DNS, in the order that avoids the classic mistakes.
OwnershipWorth checking today
Find out who actually owns your site
Domain, hosting and database. How to verify each one is in your name.
On a schedule
The routine checks
Less urgent, easy to skip, and the reason most sites drift.
YearlyOnce a year
The yearly health check
Expiring domains and certificates, stale admin accounts, PHP version, and proving a backup restores.
MonthlyEasy to forget
The maintenance nobody remembers
Revisions, spam, database tables, caches and error logs.
BackupsGet this right
How often to back up, and how long to keep it
Two questions that decide how much you lose on a bad day.
HiringBefore you sign
What to ask a maintenance provider
The questions worth asking anyone who wants to look after your site, including us.
Free downloads
Take them with you
The checklists as PDFs. No email required.
Stay in touch
New guides, when there are new guides
We write these as we go. Leave your email and we will send the new ones. No product updates, because there is no product to update you about.
Get started
Rather hand the whole thing over?
The guides are free either way. If you would rather someone else did this, send us your site and a real person will check its speed, security, backups and update status, then write up what they found.
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