Real human support
You email a real person who knows your site. Not a ticket queue, not a chatbot.
Features
What's included, and what's on which plan.
Every plan runs the same core: scheduled off-site backups, updates tested before they go live, malware scanning, uptime checks every 60 seconds, and a monthly report in plain English. The plans differ on how much support you get. From $99 a month per site, no contracts.
Built for owners who never signed up to be a WordPress admin
The upkeep that keeps pulling you away from your actual work, handled, reported on, and out of your way.
Always-on monitoring
Uptime checks every 60 seconds, 24/7. When something breaks we fix it, we do not just send you an alert.
SLA-backed response
Every plan is backed by a 99.9% uptime guarantee and a real human reply: within 48 hours on Starter, 24 hours on Professional. Premium adds a 1-hour emergency response.
Reliable backups
Scheduled off-site backups with 30-day retention and one-click restore, tested every quarter so they actually work when you need them.
Proactive security
Malware scanning on every plan. Professional adds a Wordfence firewall, iThemes hardening, two-factor login, and blacklist monitoring.
Performance upkeep
Database cleanup and cache purging on every plan, so the site stays quick. Professional adds Google PageSpeed scoring, speed work, and broken-link checking.
Plain-English reports
One report a month listing every update, backup, and scan we ran, written so you can actually read it. Professional adds traffic reporting.
Free migration, handled for you
We move your site, test it before the switch, and keep the old copy live until the new one checks out. Free with any plan.
Staging on Professional
Professional and Premium get a staging environment, so plugin and theme changes get tested before they touch your live site.
Why Up Speed
Up Speed vs the alternatives
Most options force you to pick between cheap (and DIY) or expensive (and dedicated). Up Speed is the third option.
Recommended Up Speed
|
DIY | Generic host | |
|---|---|---|---|
| WordPress is all we work on | Specialist | You | General support |
| Proactive monitoring, not just alerts | Every 60 seconds | You | Server only |
| Tested backup restores | Every quarter | Not included | Rarely tested |
| Plain-English monthly report | Every plan | You write it | Server stats only |
| Updates tested before they go live | Every plan | You test | Auto or off |
| Someone accountable when it breaks | Named contact | You | Support ticket |
| What it costs | From $99/mo per site | Your time | Server only |
We work with the setup you already have
Whatever host, theme, and plugins you are on, we take it over as it is. No migration required, no rebuild, and no new tools for you to learn.
How we protect your site
What we actually do to keep your site safe
The practices we run on every site we look after.
Least-privilege access
We hold only the access we need to do the work, and it is revoked the day you leave.
Your data stays yours
We do not sell or share anything we can see in your site, and you get a clean export whenever you ask.
99.9% uptime guarantee
Uptime checks every 60 seconds, and a service credit if we miss it in a billing month.
Encrypted in transit
TLS on every connection, two-factor on our own admin access, and backups stored off-site away from your server.
Get started
See what we would find on your site
Send us your site and we will check its speed, security, backups, and update status, then write up what we found. A real person does the review.
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No credit card required
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No contracts, cancel anytime