Always-on monitoring
We watch your site 24/7 and act before your customers notice anything.
Service Plans
Professional management at every level.
Choose the plan that fits your needs. All plans include expert human support and monthly reports.
- Scheduled off-site backups (30-day retention)
- Malware scanning & 24/7 uptime monitoring
- Core, theme & plugin updates, tested before they go live
- We fix what breaks, not just alert you
- Real human email support, 48hr response
- Plain-English monthly report
- Everything in Starter, plus: Wordfence firewall, iThemes hardening & two-factor login
- Google PageSpeed scoring & speed work
- Blacklist monitoring & broken-link checking
- Staging environment for safe testing
- Priority support, 24hr response
- Traffic reporting in your monthly report
- Everything in Professional, plus: Emergency response, 1-hour SLA
- A dedicated point of contact who knows your site
- Proactive quarterly site health reviews
- Custom staging environments
- Priority on everything, every time
What you get
Every plan includes
These are baseline on every plan, from Starter to Agency.
Proactive security
Web Application Firewall, daily scans, hardened configuration, fast patching.
Fast where it matters
Performance tuning, caching, and CDN setup tuned to your traffic.
Backups you can restore
Scheduled off-site backups with 30-day retention, tested quarterly so they actually work when you need them.
Plain-English reports
Monthly reports showing what we did, what we blocked, and how your site performed.
Real human support
Direct access to engineers , not a ticket queue, not a chatbot.
Add-ons
Need more? Add specialized services
One-off help when you need it , billed separately, no plan upgrade required.
Free with any plan
Migration
We move your site, test it before the switch, and keep the old copy live until the new one checks out. $149 standalone without a plan.
From $1,500 per project
Site redesign
A visual refresh or full rebuild of your existing site, tested before it goes live.
Full comparison
Compare every plan, line by line
Pick the plan that matches the level of care your sites need.
Feature
|
Starter | Professional | Premium | |
|---|---|---|---|---|
| WordPress & plugin updates | Included | Included | Included | |
| Scheduled off-site backups | 30-day retention | 90-day retention | 1-year retention | |
| Security scanning & monitoring | Included | Included | Included | |
| Advanced security & malware removal | Not included | Included | Included | |
| Uptime monitoring | Included | Included | Included | |
| Performance optimization | Not included | Included | Included | |
| Monthly performance reports | Not included | Included | White-label | |
| Support response time | 48hr (email) | 24hr (priority) | 1hr (emergency SLA) | |
| Dedicated account manager | Not included | Not included | Included | |
| Custom staging environments | Not included | Not included | Included |
Trust & compliance
The same standards on every plan
Security, privacy, and reliability aren't add-ons. They're the floor.
Least-privilege access
We hold only the access we need to do the work, and it is revoked the day you leave.
Your data stays yours
We do not sell or share anything we can see in your site, and you get a clean export whenever you ask.
99.9% uptime guarantee
Uptime checks every 60 seconds, and a service credit if we miss it in a billing month.
Free audit, no card
We look at your actual site and tell you what we found, including what you can fix yourself.
FAQ
Pricing questions, answered
Still have questions? Our team is happy to help.
Can I switch plans later?
Yes , upgrade, downgrade, or cancel anytime. Changes take effect at the end of your current billing period.
Is there a free trial?
No. Instead you get a free site audit: send us your URL and a real person checks the speed, security, backups and update status, then writes up what they found. No credit card, and no obligation afterwards.
What does the yearly discount work out to?
Yearly billing gives you 2 months free vs paying monthly , about a 17% saving. Same plan, same service, two months you don't pay for.
Do you migrate my existing site?
Every plan includes a free migration. We handle DNS and redirects, and test the new copy before you go live with us.
What if I add a site mid-month?
We prorate the additional site for the rest of the billing period, then bill the full rate going forward.
Do I keep my data if I cancel?
Always. You own your site, your backups, and your reports. We give you a clean export on the way out.
Get started
Not sure which plan is right?
Start with a free site audit and we'll recommend the best fit.
-
No credit card required
-
No contracts, cancel anytime