What is in the report, every plan
Each line is something we actually did, not a metric we surfaced for you to interpret.
- Every WordPress core, plugin and theme update applied, and when
- Any update that failed and had to be rolled back
- Backups taken, and whether the restore test passed
- Malware scan results
- Uptime for the month, from checks every 60 seconds
- Database cleanup and cache purges run
What Professional adds
More detail, because more is being done to the site.
- Google PageSpeed scoring, and the speed work done against it
- Wordfence firewall activity
- iThemes hardening status
- Blacklist monitoring through Google Safe Browsing
- Broken links found and fixed
- Traffic figures rolled into the same document
What it deliberately is not
Reporting is where most maintenance services quietly hand the work back to you.
- Not a dashboard you have to log into and read
- Not a wall of charts you are left to interpret
- Not an alert feed that expects you to act on it
- Not a 40-page PDF nobody opens
- Not a login that expires when you stop paying