We have no client stories to sell you yet. What we can show you is the work. These are the situations we take on, and exactly what we do when one lands.
You do not find out from a dashboard. You find out because a customer emails you, or because Google puts a red screen in front of your homepage. Usually an outdated plugin was the way in. By the time you notice, there are files in your install that you did not put there, spam pages indexed under your domain, and an admin user you do not recognise. Logging in and deleting the obvious mess does not close the door.
You send one message. From there it is our job, not yours.
A real person picks it up and replies. Starter is 48 hours by email, Professional 24, Premium carries a 1-hour emergency response.
We take the site off the last clean backup, then scan and clean rather than restore blind. Backups are scheduled and off site on every plan, roughly four times a month, kept 30 days.
We close the way in: update or replace the plugin that was exploited and remove the accounts that should not exist. On Professional and Premium we also add Wordfence, iThemes hardening and two-factor on your logins so the same route is shut for good.
No percentages here, because we are not going to invent any. This is the state your site is in when we hand it back.
The site is back up and clean, with the entry point closed rather than patched over.
A written account of what we found, what we changed and when, in plain English. It lands in your monthly report, which every plan gets.
Monitoring stays on it afterwards, checked every 60 seconds, against a 99.9% uptime guarantee.
Same idea. The situation, then the work.
The site takes eight seconds to load
Bloated plugins, uncompressed images, a database nobody has cleaned since 2019. We clear out the junk, purge the cache and, on Professional and Premium, work the site against Google PageSpeed until the score moves.
An update took the site down
A plugin updated overnight and now the checkout is a white screen. We test updates before they go anywhere near your live site and roll them back if one fails, on every plan.
You need to move hosts without losing the site
Moving a live WordPress site is where people lose things. We take a full backup first, move it, check it works, then point the domain. Migration is free when you start a plan.
Give us the URL and your email. A real person opens the site, checks the plugins, the updates, the backups and the security posture, then writes up what they found and sends it to you. No call required, no card, and no obligation to buy anything after.
No credit card
No contract
