Who actually does the work
Up Speed is founder-led. Rather than invent a leadership page, here is the honest shape of the company and what that means for you.
Anesti Gjikoka, founder
Builds and maintains WordPress sites. Runs Up Speed, and is the person who replies when you email.
No account managers
You are not handed to someone who then asks the person who did the work. There is no layer in between.
No ticket queue
Your email goes to a person, not a rota. That is the whole support model.
What being small actually changes
A founder-led service has real limits and real advantages, and you should know both before you buy. The limit: there is no overnight shift and no second engineer, which is why the response times are 48 hours on Starter and why the 1-hour emergency SLA sits on Premium rather than everywhere. The advantage: the person who answers your email is the person who fixes the site, and nothing gets lost being passed along.
Start with a free site audit
Send us your site and a real person, the one above, will check its speed, security, backups and update status, then write up what they found.
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No credit card required
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No contracts, cancel anytime